Shipping Information

We offer the following methods of shipment:

International Unregistered Mail

Orders sent by International Unregistered Mail are FREE of charge and take about 14-21 days. This is after the order is processed and sent; however, due to some reasons can take longer. Tracking number is included into all the U.S. orders so that an order can be tracked via USPS.com. 100% guarantee for delivery and free reshipment in case of necessity.

Trackable Courier Service

Orders sent by Trackable Courier Service cost $20 and take about 5-9 days.

It takes about 24 hours on average to process your order; however, there is a longer wait for orders that are sent back and in cases when we are extremely busy. Our order status form will allow you to track the state of your order on its every stage.

Our Shipping Guarantee:

You can rest assured that your order will be delivered right to your door. In case your package is missing for some reason, you can get a free reshipment package. For this you need to contact our technical support team by e-mail and provide your order number. For all the questions go to our contact page. You should also take into consideration that our software system treats urgent messages as priority, so, the reply to your e-mail can take some time.

Countries To Which We Do Not Ship:

At the present moment we ship worldwide.

Return Policy

According to the existing law we do not accept returns and in case of any defective medications, they can only be replaced but not returned. Replacements are free.

Refund Policy

Refunds are generally discussed in every particular case. Provided that you want to make a refund because either services or products do not meet your requirements, contact us via e-mail. You will need to provide your order number and we will investigate your case. The whole process takes about 10 days. Provided that there is no way to resolve a problem, we will issue a refund.

Cancellation Policy

As soon as your order is shipped, we debit your credit card; which means that, in case you change your mind half way and decide to cancel your order, you can do so at your will. However, the order cannot be canceled when the order has already been shipped.